Privacy Policy

Introduction

Welcome to HappyDemo.io. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you use our AI-powered interactive product demo platform at happydemo.io or any of our related services.

HappyDemo.io empowers you to craft AI-powered, interactive product demos that captivate your audience and drive them to action. As you use our platform, we collect certain information to provide, improve, and personalize your experience.

This policy applies only to information we collect through our website and services. If you follow links to third-party websites, please review their privacy policies as they may differ from ours.

Types of Information We Collect

Voluntarily Provided Information

This refers to information you knowingly and actively provide when using our services:

  • Contact details (name, email address, company name)
  • Account credentials
  • Payment and billing information
  • User-generated content (demos, graphics, text, and other materials you create)
  • Communication and support requests

Automatically Collected Information

This refers to information automatically sent by your devices when accessing our platform:

1.Log Data

Our servers automatically log standard data from your web browser, including:

  • IP address
  • Browser type and version
  • Pages visited
  • Time and date of visits
  • Time spent on pages
  • Error data when issues occur

2.Device Data

We may collect information about your device:

  • Device type
  • Operating system
  • Geographic location data

3.User-Generated Content

Any materials (text, images, videos, demos) you create using our platform are associated with your account. Please note that content you publish and share through our platform may be accessible to others with whom you’ve shared access links.

4.Transaction Data

We collect data that accumulates during normal platform usage, including:

  • Transaction records
  • Stored files
  • User profiles
  • Analytics and usage metrics

How We Use Your Information

We only collect and use personal information when we have legitimate reasons for doing so, including:

  • Providing our core demo creation and hosting services
  • Processing payments and managing your subscription
  • Customizing and personalizing your platform experience
  • Analyzing usage patterns to improve our services
  • Communicating with you about platform updates or support
  • Marketing our services (with your consent)
  • Ensuring platform security and preventing fraud
  • Developing new features based on user behavior
  • Complying with legal obligations

When We Collect Personal Information

We may collect personal information when you:

  • Register for an account
  • Purchase a subscription
  • Use our demo creation tools
  • Sign up for our newsletter or updates
  • Contact our support team
  • Visit our website using a browser or mobile device
  • Share feedback about our services

Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

  • Encryption of sensitive data
  • Secure access controls
  • Regular security assessments
  • Data backup procedures
  • Incident response protocols
  • Limited employee access to user data

While we make every effort to protect your data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials and for any actions taken using your account.

Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy. For example:

  • Account information is retained while your account remains active
  • Payment information is retained as required for financial record-keeping
  • Usage data may be retained for analytics purposes

When your data is no longer needed, we will either delete it or anonymize it by removing all identifying details.

Sharing Your Information

We may share your information with:

  • Service providers who help us deliver our services (hosting, payment processing, analytics)
  • Our employees who need access to perform their jobs
  • Legal authorities when required by law
  • Business partners (with your explicit consent)
  • An acquiring entity in the event of a business transfer

We do not sell your personal information to third parties.

International Data Transfers

The information we collect may be stored and processed in the United States or other countries where we or our service providers maintain facilities. When we transfer data internationally, we implement appropriate safeguards to protect your information in accordance with this policy and applicable law.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request details of the personal information we hold about you
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your information (with certain exceptions)
  • Restriction: Request that we restrict processing of your information
  • Objection: Object to processing based on legitimate interests
  • Data Portability: Request a copy of your data in a structured format
  • Withdrawal of Consent: Withdraw any consent you previously provided

We will not discriminate against you for exercising these rights. To make a request, please contact us using the details in the “Contact Us” section.

Cookies and Similar Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. These technologies help us understand how users navigate our site, remember your preferences, and provide personalized features.

You can manage your cookie preferences through your browser settings. For more information about the cookies we use, please refer to our Cookie Policy.

Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Business Transfers

If we are acquired by or merged with another company, or if our assets are transferred to another organization, your personal information may be transferred as part of that transaction. The recipient will be required to maintain the same level of protection for your information as described in this policy.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. If we make material changes, we will notify you by posting a notice on our website or by sending you an email, where required by law. Your continued use of our services after such modifications constitutes your acceptance of the updated policy.

California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how we use it
  • The right to request deletion of your personal information
  • The right to opt-out of the sale of your personal information (note that we do not sell personal information)
  • The right to non-discrimination for exercising your CCPA rights

To exercise these rights, please contact us using the information in the “Contact Us” section.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: support@happydemo.io

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By using HappyDemo.io, you acknowledge that you have read and understand this Privacy Policy.

Last Updated: December 1 2024